Opinionmeter International Corporation is a leading provider of technology-based survey systems. Opinionmeter’s technology enables healthcare organizations to capture real-time, on-demand patient satisfaction data instantly at the Point-of-Care. In addition to automating the collection of patient satisfaction feedback, the real-time system provides an ideal service recovery tool as well. All Opinionmeter hardware products are web-enabled and remotely managed through the web-based SurveyManager application, requiring no onsite staff involvement.
The Opinionmeter automates the process of collecting and reporting patient satisfaction feedback, eliminating the labor involved with paper-based surveys. In addition to the popular Opinionmeter mini-kiosk, we also provide a variety of mobile touch screen systems including handheld and tablet configurations. All survey devices are remotely managed through our web-based SurveyManager application. Being a web-based application, the SurveyManager also has the capability of distributing online surveys. Online surveys can be distributed via email or as a URL link. All survey systems provide real-time feedback and reporting functionality.