this section is under construction

What is marketing research?

What is the GreenBookHealth directory?

Who uses the GreenBookHealth directory?

What is the GreenBookHealth used for?

What types of companies list in the?

In what formats is the GreenBookHealth available?

Which print & CD-ROM editions are currently available?

Can I purchase the print directory or the CD-ROM?

What is marketing research?

For detailed information on marketing research, its definition, organization, structure, and methods; visit Wikipedia, a free online encyclopedia.

back to FAQ List

What is the GreenBookHealth directory?

The GreenBookHealth is a worldwide directory of healthcare marketing research companies and focus group facilities. As a guide for buyers of healthcare marketing research services, it is designed to quickly and confidently identify suitable suppliers of those services. Since every company listed in the directory pays for their advertising, the GreenBookHealth is the most reliable and useful reference resource dedicated to the marketing research industry.

Available online, in print, and on CD-ROM, the GreenBookHealth is made up of two volumes: Volume I - Directory Marketing Research Companies and Volume II - Directory of Focus Group Companies.

The GreenBookHealth directory is published by New York AMA Communication Services, Inc., a wholly owned subsidiary of the New York American Marketing Association. The New York American Marketing Association is a professional association that exists to advance the practice and understanding of effective marketing.

back to FAQ List

Who uses the GreenBookHealth directory?

Buyers of marketing research services. For more than four decades, GreenBookHealth has attracted marketers and marketing research professionals who are actively looking for assistance from outside vendors. They develop short lists, make recommendations and give the final approval (based on our survey, about 65% of the online users fall into one of these categories).

Every month, over 15,000 unique visitors search www.gbhealth.org and thousands more use the print and CD-ROM editions.

back to FAQ List

What is the GreenBookHealth used for?

Based on a recent survey (and in order of importance), the GreenBookHealth is used to find new suppliers for a current healthcare marketing research project, to find companies to call in the future, to get a company's contact information, to learn more about a company before making a contact, or to locate a company or a healthcare marketing research professional.

back to FAQ List

What types of companies list in the GreenBookHealth?

Healthcare marketing research and focus group companies. From global providers to independent consultants, companies of all sizes and specializations advertise their healthcare expertise in the directory. The GreenBookHealth includes full service companies, quantitative and qualitative research specialists, focus group facilities, field services and data collection companies, moderators, online research specialists, and publishers of syndicated research.

back to FAQ List

In what formats is the GreenBookHealth available?

The GreenBookHealth is available in three formats:

In print:
Volume I - Marketing Research Directory is arranged alphabetically by company name and by special cross-reference indexes. Comprised of over 400 research categories, these indexes permit the listing companies to highlight the marketing research services they offer, the audiences they cover and the markets they serve.
Volume II - Focus Group is arranged geographically and by special cross-reference indexes that highlight focus group facilities and qualitative research services such as recruiting, moderating, videoconferencing, internet broadcasting, usability testing, etc.

Online at www.gbhealth.org:
Newly redesigned, the GreenBookHealth website features the entire directory in a user-friendly and interactive format. Multiple search options deliver accurate and relevant results quickly, including email and web links. A "Request For Information" tool is also available.

On CD-ROM:
The CD-ROM includes all 880 pages of GreenBookHealth's two printed volumes. It combines interactivity (active email and web links, search features) with the practical layout of the print edition (including print display advertising). 15,000 copies of the GreenBookHealth CD-ROM are distributed and sold.

back to FAQ List

Which print & CD-ROM editions are currently available?

The 2005/2006 print and CD-ROM editions are available now. The 2006/2007 print edition will be available in February 2006. The 2006/2007 CD-ROM edition will be available in spring 2006.

back to FAQ List

Can I purchase the print directory or the CD-ROM?

Yes, the 2005/2006 print edition retails at $350 (Volume I & II). An Online order form is available. At this time, the 2005/2006 CD-ROM edition is not available for sale.

back to FAQ List

back to top

Do I have to pay in order to be listed?

Do I have to buy separate listings for the online, print, and CD-ROM editions?

How long does my listing remain in the GreenBookHealth directory?

How can I get a GreenBookHealth media kit?

How do I get started?

What information is included in a basic listing?

What are the research categories?

How many research categories are in the GreenBookHealth?

Can I purchase additional research categories at a later time?

Is it possible to list more than one office?

Can I purchase display ads in the print edition?

What are the online advertising opportunities?

Do you accept banner advertising on the site?

I am interested in premium display advertising positions. What should I do?

Do I have to pay in order to be listed?

Yes, every company in the directory is charged for its listing. The GreenBookHealth does not offer any free listing options.

back to FAQ List

Do I have to buy separate listings for the online, print, and CD-ROM editions?

No. For one price, your listing will be included in the online, print, and CD-ROM editions. Most of the medium-specific advertising features, such as print display ads or sponsored online positions, now appear across multiple formats, significantly increasing listers' exposure. For example, print display ads also appear on CD-ROM and sponsored online positions appear both in print and on CD-ROM.

back to FAQ List

How long does my listing remain in the directory?

You can become an advertiser in the GreenBookHealth directory at any time during the year. The listing will immediately appear online at www.gbhealth.org and will be included in the next print edition (published and mailed in February), and on the GreenBookHealth CD-ROM (in the spring). Online listings are active for at least 12 months or until the next renewal period (September and October), whatever is longer. For example, if you become a lister in May, your listing won't expire until the next fall.

back to FAQ List

How can I get a GreenBookHealth media kit?

You can download a PDF version of the GreenBookHealth media kit. You can also email us at info@gbhealth.org or give us a call at 800.792.9202 (+1.212.849.2752 if calling from outside the US or Canada) to request a hard copy.

back to FAQ List

How do I get started?

Email us at info@gbhealth.org or give us a call at 800.792.9202 (+1.212.849.2752 if calling from outside the US or Canada). We'll walk you through the options and help you put together a listing that matches your needs and budget. If you already know what listing and advertising options are right for you, proceed directly to our online listing ordering system.

back to FAQ List

What information is included in a basic listing?

A basic listing consists of a 65 word (450 characters) description of your company and services you provide plus your full mailing address, phone, fax, website, email address, and up to four key personnel. It also includes a free email link. Every listing company receives a free copy of the GreenBookHealth directory: Volume I & II.

back to FAQ List

What are the research categories?

The majority of GreenBookHealth users search for services by using research categories. Online users often search for a combination of services. The more categories you select for your listing, the more frequently you reach prospects. Choosing all categories that describe your firm's areas of specialization or expertise is the simplest and most effective way to increase exposure.

back to FAQ List

How many research categories are in the GreenBookHealth?

The 400+ categories in the GreenBookHealth are grouped into five indexes:

• Types of Research
• Research Techniques & Services
• Audiences, Industries, Market Specialties
• Online Research Tools and Services
• Research Software

You can view and print out the full list of research categories and their definitions.

back to FAQ List

Can I purchase additional research categories at a later time?

Yes. You can list as many additional research categories as you would like. Categories can be added to your online listing throughout the year.

back to FAQ List

Is it possible to list more than one office?

As part of the listing process, you can list branch offices at the additional price of $80 in Volume I and $60 in Volume II to let prospects know all the places where you conduct business. The branches appear online, in print, and on CD-ROM. Consider an individual listing (instead of a branch) if different services are offered at different locations or if you need to describe individual facilities.

back to FAQ List

Can I purchase display ads in the print edition?

Absolutely. Visit the Print Advertising section of this website for detailed information or email us at info@gbhealth.org or give us a call at 800.792.9202 (+1.212.849.2752).

back to FAQ List

What are the online advertising opportunities?

Online advertising opportunities in the GreenBookHealth include premium placements in the search results ("Featured Specialist", "Featured Sponsor"), banners of different sizes and positions, and a chance to upload up to four images to showcase your facilities ("Photo Slide Show"). For more details, email us at info@gbhealth.org or give us a call at 800.792.9202 (+1.212.849.2752).

back to FAQ List

Do you accept banner advertising on the site?

Yes, we offer a variety of options to choose from. Banners are displayed where it matters the most - either on a Search Results Page or on our home page. Banners are automatically linked to your web site.

Research category banner: Be the first company to be noticed by prospects whenever they search a particular research category. Location banner (state or country): Specifically designed for focus group facilities and international firms. Your banner will appear every time a specific location is searched. Multiple-category banner: Be seen with the results of ALL searches for two or more research categories. Premium position - only 3 rotating positions sold. Home page banners: Reach over 15,000 unique visitors every month. Please call for pricing and availability.

For more details, email us at info@gbhealth.org or give us a call at 800.792.9202 (+1.212.849.2752).

back to FAQ List

I am interested in premium display advertising positions. What should I do?

If you are interested in a premium display advertising position (color ads, tabs, covers, or the front section of Volume I), all you have to do is to call us at 800.792.9202 (+1.212.849.2752), email at info@gbhealth.org to find out the available spots and pricing. If you are already a lister, when renewing your listing, choose "Learn more about premium display advertising", fill out the short form and we will have the Publisher contact you to discuss the available options.

back to FAQ List

back to top

What advertising is best for me?

What is an Express Package?

How do I create a new listing?

Can I make changes to my listing after it is posted?

Can I save my work and come back later?

When will my new listing be posted?

Who do I contact if I need help with my listing?

What's the difference between the Listing Contact and Key Personnel?

What advertising is best for me?

Email us at info@gbhealth.org or give us a call at 800.792.9202 (+1.212.849.2752). We'll walk you through the options and help you put together a listing that matches your needs and budget. You can also download a PDF version of the GreenBookHealth media kit.

Choose the 'a la carte' method to take advantage of the full array of listing enhancements and advertising features available in the GreenBookHealth to customize your company listing. With this option, you are able to select as many or as little advertising features as you like. If you are unsure what listing options are best for you, and you are new to the GreenBookHealth consider purchasing an Express Package. These two options cannot be combined.

back to FAQ List

What is an Express Package?

Designed for new listers to help you get started, our convenient packages will give you the best possible exposure, in print, online, and on the CD-ROM for the best price. Express Packages simplify the sign-up process by pre-selecting a combination of listing features: a Basic Listing and a number of Research Categories. You save up to 20% of what you would pay if you were to buy the Basic Listing and Research Categories individually.

The categories that you choose will describe your firm's areas of specialization or expertise, so make sure to select a package that allows you to enter all the Research Categories you need. If you have a qualitative division or provide focus group services, choose one of the focus group packages, which also include a Basic Listing in Volume II.

back to FAQ List

How do I create a new listing?

Online: Go to the New Lister section of the website and follow the instructions. By Phone / Fax / Mail: Call 800.792.9202 (+1.212.849.2752) or send an email to info@gbhealth.org and request a listing order form.

back to FAQ List

Can I make changes to my listing after it is posted?

Yes, you can make changes to your listing at any time throughout the year except during the renewal period (September and October). At that particular time, you are welcome to email the GreenBookHealth staff at info@gbhealth.org to request any changes in writing. We will gladly update your listing. You can change content of your company description or any other basic information as well as purchase additional enhancements. These items will be pro-rated if purchased at a later time (after the renewal period). To make a change or an update, simply login into your account.

back to FAQ List

Can I save my work and come back later?

When creating a new listing, you can log off at any time and save the information and choices made. You will automatically receive an email with your new account number, password, and a link to log on again at a later time. To submit a finalized new listing or an update, you always have to go through the "Check Out". If you just log off and don't check out, any changes made will not be applied.

back to FAQ List

When will my new listing be posted?

Once payment is received, your listing will immediately appear online at www.greenbook.org and will be included in the next print edition (published and mailed in February), and on the GreenBookHealth CD-ROM (in spring). Online listings are active for at least 12 months or until the next renewal period (September and October), whatever is longer. For example, if you become a lister in May, your listing won't expire until the next fall.

back to FAQ List

Who do I contact if I need help with my listing?

If you have any questions concerning your company listing, need assistance, or would like more information about advertising in the GreenBookHealth directory, please email us at info@gbhealth.org or give us a call at 800.792.9202 (+1.212.849.2752).

back to FAQ List

What's the difference between the Listing Contact and Key Personnel?

The Listing Contact is the person responsible for your company's listing. This person will be the recipient of all communications regarding the GreenBookHealth directory. Please be sure to indicate your contact's name and email address. We do not publicize the contact's information and it will not be included in the listing.

Key Personnel are the company officers that appear in a listing.

back to FAQ List

back to top

How can I access my existing GreenBookHealth account?

Is it possible to update my listing?

What if I forgot my company ID and password?

Can I save my work and come back later?

Can I renew a listing that has expired or lapsed?

What if an employee posts a listing, but then leaves the company?

How can I access my existing GreenBookHealth account?

Current GreenBookHealth advertisers can access their accounts from our home page by clicking on the Lister Login link near the top of the screen, on the right hand side. You will need your company ID # and password. If you do not know your company ID # and password, or need assistance, please contact us at info@gbhealth.org or call 800.792.9202 (+1.212.849.2752).

back to FAQ List

Is it possible to update my listing?

Yes, it's possible to make updates and additions to your online listing throughout the year. Any changes will be saved for the next year's edition. To update your listing, click on the Lister Login link near the top of the screen, on the right hand side. After entering the company ID and password, click on "Update Listing". Be sure to follow all the prompts at the bottom of each page. If you do not know your company ID # and password, or need assistance, please contact us at info@gbhealth.org or call 800.792.9202 (+1.212.849.2752).

back to FAQ List

What if I forgot my company ID and password?

If you forget your company ID # and password, all you have to do is call us at 800.792.9202 (+1.212.849.2752), and a member of the GreenBookHealth staff will be able to help you. Remember, while the company ID # is automatically generated by our website, you can always change your password to something you can easily remember.

back to FAQ List

Can I save my work and come back later?

When renewing a listing, you can log off at any time saving the changes and additions that you made. You will be able to log on again at a later time. To submit a finalized listing or an update during the year, you always have to go through the "Check Out". If you just log off and don't check out, your listing will not be renewed and any changes made will not be applied to the listing as it appears in the directory.

back to FAQ List

Can I renew a listing that has expired or lapsed?

Yes. If you forgot to renew and missed being included in the GreenBookHealth print edition, you can still use your original company ID # and password to renew your listing for the next directory edition. There is no need to create a completely new account. Use the Lister Login link on our home page and follow the prompts. After entering the company ID # and password, click the "Renew Listing" link to get started.

back to FAQ List

What if an employee posts a listing, but then leaves the company?

As this was the person receiving all communications regarding the GreenBookHealth directory, please be sure to send us your new contact's name and email address. You can email us at info@gbhealth.org or give us a call at 800.792.9202 (+1.212.849.2752).

back to FAQ List

back to top

What is RefCheck?

Where do RefChecks appear?

What are the requirements for RefCheck?

What is RefCheck?

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

back to FAQ List

Where do RefChecks appear?

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

back to FAQ List

What are the requirements for RefCheck?

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

back to FAQ List

back to top

Where do logos and display advertising appear?

How can I receive the specifications for display advertising?

What are the requirements for an online logo?

What are the requirements for a print logo?

Can I use my online logo in the printed directory?

Why doesn't my logo appear in my listing?

Can I upload a print or online logo later?

Where do logos and display advertising appear?

For one price, you logo will appear in all three GreenBookHealth editions: online, in print and on CD-ROM. For one price, all display advertising appears in the print directory and on the GreenBookHealth CD-ROM.

back to FAQ List

How can I receive the specifications for display advertising?

Click here to view and print out a PDF with the display advertising specifications. You can also access the GreenBookHealth specifications sheet during the listing process.

back to FAQ List

What are the requirements for an online logo?

You have the ability to upload, view and approve your online logo.
The following are the required specifications for an online logo:

File formats: .gif or .jpeg
Dimensions: 2.5" wide X 1" high
Resolution: 72 dpi
Maximum file size: 20K

back to FAQ List

What are the requirements for a print logo?

Requirements for an online logo and a print logo are very different. What is acceptable online will not reproduce well in the printed version. Due to size restrictions, most print logos cannot be uploaded onto the website. Please email the file with your print logo to rbraccini@gbhealth.org. The following are the required specifications for a print logo:

File formats: .tif or .eps
Dimensions: 2.5" wide X 1" high
Resolution: 600 dpi (black only) or 266 dpi (halftones or converted from color)
Maximum file size: 20K (when uploaded)
Mode: grayscale

back to FAQ List

Can I use my online logo in the printed directory?

We cannot use the same file for a print logo and an online logo. A logo that was uploaded to display online is not suitable for the print directory because a computer screen has a much lower resolution than a printed publication. Since we would like your print logo to be displayed in the highest quality possible, we require that you submit two different logos following the specifications.

back to FAQ List

Why doesn't my logo appear in my listing?

If you upload a logo file and it is not displaying properly (you will see a small box with a red "x" in the center), your file probably does not match the specifications. Only .jpeg or .gif files will be accepted online and you must keep the resolution at 72 dpi. If you are having difficulty manipulating size or resolution, you can email the file to rbraccini@gbhealth.org and request assistance.

back to FAQ List

Can I upload a print or online logo later?

If you are still preparing to get your logo file(s) ready during the renewal period, we suggest that you make the necessary additions/changes to your listing and then "log off" before coming back to upload the file(s). If you "check out" (instead of "log off"), you will not be able to go back in to upload the logos. Or, you can just email the logos to our production manager at rbraccini@gbhealth.org and we will add the logos for you.

back to FAQ List

back to top

What payment options are available?

Will I receive a payment confirmation?

Is the site safe for me to enter my credit card information?

What payment options are available?

Advertising in the GreenBookHealth directory can be purchased with a credit card, check or wire transfer. Once payment is received, all purchases or listings upgrades will be approved and posted within three business days. If you are paying with a check, please be sure to make it payable to "NYACS" (New York AMA Communication Services). Do NOT make it payable to "GreenBookHealth".

back to FAQ List

Will I receive a payment confirmation?

Yes. When our secure online system processes your credit card successfully, you will be taken to a "Receipt" page that you can print for your records. Also, a link for a printable invoice will appear. In addition, you will receive an e-mail confirmation of your order. If you indicate check or wire transfer as your method of payment, a link for a printable invoice, detailing your selections, will appear. In addition, you will receive an e-mail confirmation of your order.

back to FAQ List

Is the site safe for me to enter my credit card information?

Yes. The credit card information is submitted through a secure (encrypted) server.

back to FAQ List

back to top

What are my search options?

How do I use the Keyword Search?

What if my keyword search doesn't return any results?

What is Power Search?

How can I contact multiple suppliers?

Can I search for people - marketing research professionals?>

Why is it helpful to search within a metropolitan region?

What are my search options?

Whether you're searching for a particular marketing research service or just browsing the directory, we can help. Simply enter a few words into the keyword search box, and we will show you all matching results. Always use the drop-down menu to restrict your query to a particular type of search.

If you're not sure exactly what you're looking for, use the Advanced Search or Research Categories pages to browse by company name, research services, and locations. There, you can limit your search to solely focus group companies, or to search for a combination of criteria.

The search results display a list of companies that match your criteria. You can click on a company name to view its full description including branch offices, research services provided, special products and services, and online resources available on its own web site.

In the same page, additional options are available:
–   Modify Search: takes you to the previous screen with your original
     search criteria pre-filled.
–   New Search: takes you to the input screen with all search fields empty.
–   Quick Search, Advanced Search, and Search By Name are also available.

back to FAQ List

How do I use the Keyword Search?

Find Marketing Research Companies & Services

First, select a type of search based on what you are looking for: Research Services or Company name or Location. Second, enter your search item (keyword). A selection from the "Type of search" drop-down menu, as well as entering a search item, is both required from the user.

–   Type of search - Research Services: The search results display a list of
     research categories that are associated with the entered search item (keyword)
     followed by a list of companies within each category. This is followed by a list of
     companies that contain the search item (keyword) in their company description.

–   Type of search - Company Name: The search results display a list of possible
     matches, including main company offices and branch offices.

–   Type of search - Location: The search results display a list of possible matche
     based on the city and/or state and/or country for both main company offices and
     branch offices. If there are no results for a city, the search results will display
     companies in that state/province/country.

Find Focus Group Companies & Services

First, select a state/province/country from the drop-down list. Although entering a city is not mandatory, it can help narrow down your search. Second, enter a city. You must choose a state/province/country.

The search results display a list of possible matches based on the state/province/country and/or city for both main company offices and branch offices. If there are no results for a city, the search results will display focus group companies from that state/province/country.

back to FAQ List

What if my keyword search doesn't return any results?

You can modify the search term in the keyword search box or you can use Power Search (to select Research Categories from drop-down menus or to enter a Location). Please review the keyword search tips below:

Keyword Search Tips
Double-check your spelling.
Keep it simple. For best results, use only one or two words.
Do not use more than three words.
You don't need to capitalize or pluralize words.
It is not necessary to use "and" to link related words.
Do not use quotation marks.

back to FAQ List

What is Advanced Search?

Unlike the keyword search, Advanced Search allows you to select your search criteria (for example a research category or a location) from a drop-down menu. It makes possible to combine multiple search criteria. Using Advanced Search, you can enter up to three different research categories (each from a separate topical index), a city, a metropolitan region, a state, and a country.

back to FAQ List

How can I contact multiple suppliers?

The GreenBookHealth provides you with a tool to email multiple selected companies: Request For Information. First, search for companies that match your criteria. When the page with the results of your search appears, scroll down and click on the "Email these companies to request information" link below the company list. A request form displays in a separate window. Then, follow these steps:
–   Step 1. Complete the request form
–   Step 2. Review and finalize your request
–   Step 3. Choose the companies to receive your request

back to FAQ List

Can I search for people - marketing research professionals?

Yes. Use the Search by Name search feature.

back to FAQ List

Why is it helpful to search within a metropolitan region?

Often, companies and focus group facilities are located in the suburbs or outside of administrative boundaries of a major city. When you are looking for suppliers in or around a major city in the United States, it's better to base your search on the Metropolitan Region rather than on the city itself. This way, your search results will include all relevant companies in the area.

back to FAQ List

back to top

What exactly is the GreenBookHealth CareerCenter?

How do I know if CareerCenter is appropriate for the job I want to post?

Is the CareerCenter free for job seekers?

I am an employer. Why should I choose the CareerCenter?

CareerCenter Support & FAQs Center

What exactly is the GreenBookHealth CareerCenter?

The GreenBookHealth CareerCenter is an online process focusing exclusively on connecting employers to qualified marketing research job candidates. It is the ultimate resource for marketing research and marketing professionals to find the latest career opportunities and for employers to gain access to the industry's top talent.

The GreenBookHealth CareerCenter is a partner of the Marketing Career Network, an alliance of national marketing association job boards dedicated to advancing the industry and its marketing professionals. The MCN partnership allows for a maximum recruitment and advertising exposure to a talent pool of over 100,000 professionals dedicated to the marketing, marketing research and advertising industries.

back to FAQ List

How do I know if CareerCenter is appropriate for the job I want to post?

The GreenBookHealth CareerCenter provides access to the most targeted audience of marketing research professionals. You may want to read existing job postings online, as well as read about the GreenBookHealth CareerCenter directly. Likewise, you may register and search a demo version of the resume database at no charge before posting your job(s) online.

back to FAQ List

Is the CareerCenter free for job seekers?

Yes. There is no charge to create apply online, search job postings, post your resume (allowing employers to actively search for you), use advanced job search options, and receive email notifications of new jobs matching your criteria.

back to FAQ List

I am an employer. Why should I choose the CareerCenter?

As an employer, you will be able to reach the largest targeted audience of marketing and marketing research professionals. You will gain access to over 20,000 searchable resumes. You can include a company logo and a link to your web site with a job posting and there are no limits on its text length. Online Job Management tools and Job Activity Information Reports are practical and easy-to-use.

back to FAQ List

CareerCenter Support & FAQs Center

For more information About the GreenBookHealth CareerCenter, go to CareerCenter Support & FAQ Center.

back to FAQ List